Privacy Policy

Effective Date: March 7,2025

1. Introduction

Welcome to Ningbo AKJia Hydraulic Co., Ltd. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our WooCommerce shop (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this Privacy Policy, please do not use our services.

2. Information We Collect

We collect different types of information to provide and improve our services, including:

  • Personal Information: When you make a purchase, register an account, or contact us, we may collect details such as your name, email address, phone number, billing and shipping address, and payment details.
  • Transaction Data: We collect details about your purchases, including the products you buy and payment methods used.
  • Technical Data: We automatically collect data such as IP address, browser type, device information, and cookies to enhance user experience.
  • Communication Data: If you contact us via email, chat, or forms, we collect the content of the communication.

3. How We Use Your Information
We use your information for the following purposes:

  • Processing and fulfilling orders, including payment processing and shipping.
  • Managing customer accounts and providing customer support.
  • Improving our website, services, and customer experience.
  • Sending order confirmations, updates, and promotional materials (if consented).
  • Preventing fraud and ensuring security.
  • Complying with legal obligations.

4. Payment Information
We accept PayPal, Credit Card, Google Pay, Apple Pay, and bank wire (via direct contact). Payment details are processed securely through third-party payment gateways and are not stored on our servers.

5. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party vendors assisting with payment processing, shipping, and order fulfillment.
  • Legal Compliance: Authorities if required by law, such as in fraud prevention or security matters.
  • Business Transfers: If our business undergoes a merger, acquisition, or sale, your data may be transferred as part of the transaction.

6. Data Retention
We retain your personal data only as long as necessary for order fulfillment, legal compliance, dispute resolution, and business operations.

7. Your Rights
You have the right to:

  • Access, update, or delete your personal information.
  • Withdraw consent for marketing communications.
  • Request restriction or objection to data processing.
  • Request data portability.

To exercise these rights, please contact us at support@akjia.com

8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

9. Security Measures
We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage you to review their policies.

11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:

Ningbo AKJia Hydraulic Co., Ltd.
Email:support@akjia.com
No.10-1, Keji Road, Simen Town, Yuyao, Zhejiang 315470, China