Welcome to our Help Center! We’re here to provide you with the assistance you need to make the most out of our products and services. Whether you have questions about quick couplings, need support with your purchases, or want to learn more about our offerings, you’ll find the information you need here.

Frequently Asked Questions (FAQs)

Browse our FAQs to get quick answers to common questions about quick couplings, their usage, maintenance, and more. We cover a wide range of topics to help you understand our products better and troubleshoot any issues you may encounter.

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Product Support

If you need detailed support for any of our products, our Product Support section has got you covered. Find user manuals, installation guides, and troubleshooting tips to help you get the most out of your quick couplings and other hydraulic and pneumatic products.

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Warranty Information

Learn more about the warranty terms for our products, including the duration and coverage. Understand what is covered under warranty and how to make a warranty claim if necessary.

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Contact Us

Can’t find the information you’re looking for? Our customer support team is here to help. Contact us through our support form, email, or phone, and we’ll get back to you as soon as possible.

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FAQs

Q1: What are quick couplings?

Quick couplings are devices used to quickly connect and disconnect fluid lines without the use of tools. They are commonly used in hydraulic and pneumatic systems to simplify maintenance and reduce downtime.

Q2: How do quick couplings work?

Quick couplings work by using a simple push and pull mechanism. The male and female ends of the coupling are pushed together to connect and pulled apart to disconnect. Many designs also include a locking mechanism to prevent accidental disconnection.

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Product Support

Our Product Support section offers a wealth of information to assist you with our products. Here, you will find:

  • User Manuals: Detailed instructions for the installation and use of our quick couplings and other products.
  • Installation Guides: Step-by-step guides to help you install our products correctly and safely.
  • Troubleshooting Tips: Solutions to common issues you may encounter, helping you resolve problems quickly.

Warranty Information

We stand behind the quality of our products. Here’s what you need to know about our warranty:

  • Quick Couplings for Hydraulic Applications: 180-day warranty.
  • Brass and Stainless Steel Quick Couplings for Liquid Transfer: 1-year warranty.

For more details on what is covered under warranty and how to make a claim, please visit our Warranty Information page.

Contact Us

If you have any questions or need further assistance, our customer support team is ready to help. You can reach us through the following channels:

Our team is available Monday to Friday, 9 AM to 5 PM (Time zone in Zhejiang, China (GMT+8)).

Thank you for choosing our products! We’re committed to providing you with the best service and support.